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Industrial

Ready to take your career to the next level in the dynamic Industrial sector? Discover exciting job opportunities with us! The Industrial industry offers a multitude of unique benefits and growth opportunities for job seekers. From driving innovation and making a positive impact on society to experiencing job satisfaction in a fast-paced environment, this sector is full of possibilities for career advancement. Explore our job listings today and unlock your potential in the thriving Industrial field.

Customer Service Representative

Ann Arbor, MI 48108

Posted: 03/20/2024 Industry: Industrial Job Number: KK346039319 Pay Rate: $18-20 / hour

Job Description

Customer Service Representative - Up to $20/hour  Ann Arbor 
 
Join an established manufacturing company and put your customer service skills to use. 
 
Daily Responsibilities:
  • Efficiently manage inbound calls, prioritizing exemplary customer service and prompt response times.
  • Handle daily email inquiries from customers, ensuring timely, effective communication and customer satisfaction.
  • Provide accurate information on pricing, shipping dates, potential delays, and product or service queries.
  • Accurately enter and verify customer orders in NetSuite, highlighting any discrepancies or issues.
  • Proactively manage order statuses, including expeditions, pricing adjustments, and product availability updates.
  • Communicate order confirmations and estimated delivery times, ensuring accuracy based on available data.
  • Oversee shipment confirmations and update tracking information in the system as necessary.
  • Cultivate strong customer relationships through reliable information and timely response to inquiries.
  • Continuously enhance product knowledge to offer informed and effective support.
  • MUST BE FLUENT IN SPANISH
 
Qualifications:

  • Must be able to speak Spanish
  • Strong customer service orientation
  • Minimum of 5 years of Customer Service experience
  • High School Diploma or preferably a college degree
  • Must be Intermediate level in using Microsoft products such as Excel, Word and Outlook
  
Let’s go to work!  Apply online today or call our office at 734-217-4417.
 
Workbox Staffing Benefits:
  • Weekly Pay
  • Hire-in Opportunities
  • Benefits including Health, Life, and Dental
 
Veteran Friendly and Equal Opportunity Employer
 
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