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Customer Service

Port Wentworth, GA 31408

Posted: 08/31/2023 Industry: Office Job Number: JS631028831 Pay Rate: $18 / hour

Job Description


1st Shift – Customer Service Rep, $18.00/hr. – Port Wentworth, GA
 
Enjoy working on your feet and need great local work ASAP? APPLY NOW!
 
Workbox Staffing is hiring a Customer Service Representative in Port Wentworth.
 
For this position, you will be responsible for helping customers by providing product and service information.
 
All Workbox Staffing Employees receive access to a personalized career consultant, Healthcare Benefits, Disability Insurance, and advancement opportunities. 
This is a temporary to permanent position
 
Qualifications:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Assist customers in person and over the phone with order requirements, including quoting inventory, pricing, lead-times, etc. 
  • Execute all aspects of orders including creating sales orders, packing lists, invoicing, and receiving payments.
  • Track stock levels to ensure customer orders are handled effectively. 
  • Complete sales transaction and accepts payments
  • Build and maintain customer relationships
  • Enter new customer data and other sales data for current customers into computer database
  • Investigate and resolves customer problems
  • Maintain a working level of product knowledge
  • Communicate and develop a rapport with customers, team members, and management
  • Demonstrate a positive, can-do attitude, and strong work ethic. 
  • Exceptional customer service skills with the ability to provide individualized service
  • Ability to work independently as well as part of a team,
  • Self-starter who proactively finds solutions to customers’ needs
 
Skills:
  • Previous experience in customer services, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask 
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Ability to work flexible hours including some Saturdays
  • 2+ years retails sales skills in a professional environment
  • High School Diploma
  • Well organized and self-disciplined and self-motivated
  • Problem-solving skills and attention to detail is a must
  • Excellent English communication skills. Bilingual is a plus
  • Intermediate computer skills including MS Outlook, Work, and Excel
  • Basic knowledge of design elements: size, proportion, color, balance, and light
  • Basic Accounting Skills, and computer skills working within Windows environment to assist retail customers and contractors to meet their project’s design and budgetary needs. 
 
Finish with their call to action:
Let’s go to work!  Apply online today or call our office at 678.966.9399.
 
Visit www.jobs.workboxstaffing.com and apply using your Indeed information!
 
Equal Opportunity Employer
 
#WBS

 
 
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About Port Wentworth, GA

Ready to explore exciting job opportunities in and around Port Wentworth, Georgia? This charming area, nestled near Savannah on the beautiful coast of Georgia, offers a unique blend of Southern charm and vibrant growth. With its proximity to historic landmarks like Fort Pulaski and Botany Bay Plantation, as well as a thriving culinary scene showcasing world-renowned Southern cuisine, Port Wentworth provides an enchanting backdrop for career advancement. Whether you're drawn to the art galleries in Savannah, the theaters in Brunswick, or the outdoor adventures in nearby Okefenokee Swamp, this region has something for everyone. Join us in discovering the career possibilities waiting for you in the heart of Georgia's coastal treasures.