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Administrative Support

Grand Rapids, MI 49508

Posted: 09/01/2023 Industry: Industrial Job Number: HW892721829 Pay Rate: $17 / hour

Job Description

3rd shift - Administrative Support - $17 - Grand Rapids
Come work at one of the largest logistics companies in the area!
 Preferred Qualifications:
  • Answer and direct phone calls . 
  • Communicate clearly with other facilities 
  • Manage email flow 
  • Manage appointment schedule- manage inbound loads, verify appointments for proper delivery address and products 
  • May need to coordinate trailer offloads so product is received in a timely fashion to meet deadlines 
  • Check in and out over the road drivers and shuttle drivers, verify paperwork is accurate
  • Receive and ship loads at the customers direction 
  • Reject trailers and Dispatch carriers 
  • Data entry 
  • May need to complete switch list 
  • Seal trailers 
  • Complete bill of lading (BOL) for outbound material 
  • Process receipts 
  • Respond to customer inquiries 
  • Proactively provide information to customers when issues occur 
  • Process, sort and distribute inbound and outbound paperwork 
  • Create orders and spreadsheets 
  • Keep proper record of process over the road shipments 
  • Photocopy, scan, file and or fax documents 
  • Knowledge of applicable software: Maves, SAP, Yardview, AX, Excel, Word 
  • Assist forklift operator by making labels, re22's, and getting scan numbers 
  • Complete receipt processing 
  • Follow up with late appointments and problem solve 
  • Prepare for audits 
Preferred Skills:
  • Must have previous office experience 
  • Follows instructions, policies, and procedures, responds to management direction.
  • Ability to multi-task in a fast-paced environment effectively.
  • Ability to communicate in a positive and professional manner
  • Ability to adapt to changes in the work environment while managing competing priorities
Workbox Staffing is hiring Administrative Support in Kentwood, MI.  The administrative support position is responsible for the clerical duties necessary in shipping and receiving operations which can include: phone calls, emails, processing paperwork and filing. You will also be responsible for  maintaining positive customer relationships and handling customer issues with speed and professionalism. You will need to have knowledge of several computer software applications including, but not limited to; SYNAPSE, MAVES, SAP, AX, Word, Excel and Yardview trailer tracker, which is critical to data entry, keeping the flow of material moving efficiently in and out of the warehouse, and troubleshooting customer related problems. You will also be responsible for coordinating truck placement with drivers and providing accurate paperwork to forklift operators to coordinate material movement. Support personnel must be able and willing to help out where necessary to prevent warehouse issues. This reputable company wants permanent employees!
Let’s go to work!  Apply online today or call our office at 616-242-9919!
Equal Opportunity Employer
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