Quality Assurance Manager
Greer, SC 29651
Quality Assurance Manager
The Quality Assurance Manager supports AL GROUP s Quality Assurance strategy by managing
the production site s continuous improvement in quality assurance, quality control and customer
satisfaction in accordance with organizational policies and quality standards. This position also
supports the QA issues that arise in NJ site.
Primary/Essential Responsibilities and Duties
Execute quality plans that are aligned with corporate, customer and business objectives and meet
the standards necessary for complete customer satisfaction to include:
Create and establish quality procedures, standards and specifications for the
manufacturing plant ensuring they meet international and national standards.
Define quality procedures and develop and maintain controls and documentation
procedures in conjunction with operating staff.
Work with purchasing staff to establish quality requirements from external suppliers.
Manage the activities for Quality continuous improvement: lead the corrective and
preventive actions after receiving claims and reduce the number of customer complaints.
Lead continuous improvement processes as directed by AL GROUP VP of QA.
Recommend corrective action according to service and quality guidelines.
Ensure that root problems are identified, and corrective and preventive processes and
quality systems are implemented.
Manage the internal audit plan and customers audits.
Manage and assist with the creation of PPAP.
Lead process that reduces the manufacturing of non-conforming products.
Manage the QA team for calibration of schedules.
Resolve operational issues related to environment and conduct periodical environment
Ensure all Company and government safety requirements are met, and that a safe
workplace environment is in place for all employees.
Manage the S.C. quality control team towards a higher standard of quality control and
meet quality targets as directed by VP Quality Assurance.
Responsible for educating and training employees as to their impact in the quality
Ensure adherence with ISO9001 standards and company quality goals, including,
responsibility for renewing ISO certificates annually.
Monitor performance by gathering relevant data and producing statistical reports.
Write technical and management quality system reports and proposals for improvements
for monthly, quarterly and annual monitoring.
Manage and input data.
Required Skills and Qualifications
High School Diploma or equivalent required; Academic degree in related field preferred
2-4 years of experience in quality or technical customer service
Knowledge of the filter manufacturing process and machinery preferred
Familiarity with ISO standards (9001 and TS) preferred.
Knowledge of PPAP preferred
Knowledge of OSHA requirements
Knowledge of Lean Manufacturing process
Familiarity working with technical drawings and information
Strong communication and interpersonal skills including presentations
Ability to work with a high degree of discretion including safeguarding confidential
Creative problem solver
Enjoys new challenges and "can do" attitude
Collaborative and team oriented.
Familiarity with safety requirements in a manufacturing environment; OSHA certification
Proficient with Microsoft Office, Microsoft Project, and advanced Excel skills
Proficient with MFG - ERP System
This job description is not intended to represent a complete, comprehensive list of all duties and
responsibilities that may be required in this position. There may be unplanned activities and
other duties as assigned.