Field Service Representative

Grand Rapids, MI 49512

Posted: 12/18/2018 Industry: None Job Number: 160592 Pay Rate: $45000.00/year
Field Service Representative, $45k/yr - $55k/yr, Grand Rapids, MI

A local Grand Rapids global leader in the production of industrial manufacturing machinery is actively seeking Field Service Representatives. Field Service Representatives are responsible for the installation and maintenance of company machinery. They work to assist customers with problem resolution using the appropriate means and resources available to get customer s equipment operational in the most efficient matter. You will be required to travel 24/7 and will use your own car. You will be reimbursed $550/month for auto expenses and will be reimbursed on a weekly basis for lodging and food expenses. Responsibilities of the job include but are not limited to:

-Install and service automated industrial machinery represented by our company
-Assist our customers in the resolution of problems they encounter
-Identify and correct hardware failures, software discrepancies, or programming problems
-Instruct on proper use regarding applications, operation and maintenance
-Provide telephone consultation for customers and Stiles personnel with problems on our equipment
-Recommend corrective action and troubleshooting approaches
-Assist in training other Stiles Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.

Benefits: Medical/Dental/Vision/Life/AD&D/Disability/Flexible Spending Account/Employee Assistance Program/Wellness Program

Functions and Requirements:

-Mechanical, electrical/electronics skills with industrial/capital equipment
-Experience with computers, pneumatic and hydraulics
-Drive systems, PLC, programming logic
-Knowledge and experience with KEB, Indramat, STOBER and/or FANUC
-Experience in the woodworking industry a plus

Job Order#: 160592
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