Customer Service, $13.75 - Grand Rapids, MI

Grand Rapids, MI 00000

Post Date: 02/27/2018 Job ID: 127576 Industry: None Pay Rate: $13.75/hour

Customer Service/Sales, $13.75/hour - Grand Rapids, MI

For nearly 60 years, our company has partnered with a variety of companies from single-proprietor shops to international manufacturers to provide reliable and professional tooling services. With more than 200 years of reliable and professional combined field experience and service, Creston has earned a reputation for excellence. Today, from Western Michigan, we continue to serve manufacturers, industrial engineers, and end-users who drive the American manufacturing. We provide industrial products and expertise to the metalworking industry in western Michigan. We act as an extension of their team as product application and process experts so that they have a resource that answers questions, supplies products and provides innovative solutions. We are currently looking for a Customer Service/Inside Sales Representative. This position supports the outside sales team, as well as the customer directly. A successful candidate will help grow sales revenue by developing customer relationships, generating quotes and orders in a timely manner, interpreting technical requirements, and providing technical information. The primary objective of this position is to provide excellent service for both internal (your sales team) and external customers.

Functions and Requirements:

  • Previous sales experience required.

  • Must have strong computer and typing skills.

  • High School Degree required, with previous customer service experience.

  • Comfortable using CRM software, Inventory and Order Management software, and MS office software, preferably experience with Infor SX.

Job Order #: 127576

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