Office Position, $14.75/hour- Detroit, MI
Looking for a company to grow with? Are you looking for the 1st shift? Look no further! A local company is looking for a Call Center Representative. This company is an industry leader in new innovative wiping cloths.
The call center representative will be contacting past and present clients in database and checking to see if they are still interested in an order, want to order, and want a quote and pricing. Also, will be working with sales manager on quoting and pricing. The call center representative is the foundation of the company.
This temporary to hire in position offers overtime and advancement opportunities. Everyone employed with Workbox Staffing receives access to a personalized career consultant, healthcare, disability insurance, and advancement opportunities.
Utilize customer service skills to identify sales/retention opportunities of new and existing customers
Handle customer and/or client inquiries regarding account status and follow-up of same
Capture information and enter data into the computer system in a timely and accurate manner
Demonstrate a high level of professionalism
Ability to develop a strong rapport with the customer and maintain call control
Ability to quickly identify customer needs and make appropriate decisions
Ability to work in a fast pace environment
Open to learning new or different software systems